How to track with InPost
Lockers and home delivery, including former Yodel parcels.
How to track
- Track at inpost.co.uk/tracking or in the InPost app.
- InPost says that once they have received a parcel, tracking should update as it moves, and that if there is no update for 72 hours after receipt you can contact Customer Care. International parcels can take up to a week to reach them.
- Collection codes arrive by email or SMS, or in the app under Tracking, then Receiving.
A number-only deep link was not confirmed. The button opens InPost’s tracking page.
Number formats
- Yodel numbers that start with JJD are tracked with InPost after Yodel’s move.
- InPost’s tracking help does not, on the page we checked, publish a single pattern for every locker and home-delivery label. Use the number in the retailer or InPost message.
Complaints and claims
InPost’s tracking help says to contact Customer Care if tracking has not updated for 72 hours after they received the parcel. A specific claims email, phone number and deadline were not on that page.
InPost tracking
Claim time limits
Check with the courier. A deadline was not confirmed from an official page.
Contact details we could confirm
Check with the courier. No phone number or postal address is printed here.
- Claim time limits: check with the courier.
- Phone number and claim email: check with the courier. None is printed here.
Common questions
- How do I track a InPost parcel?
- Use the tracking number from your dispatch email, receipt or label on InPost's official tracking page: https://inpost.co.uk/tracking. A number-only deep link was not confirmed. The button opens InPost’s tracking page.
- What does a InPost tracking number look like?
- Yodel numbers that start with JJD are tracked with InPost after Yodel’s move. InPost’s tracking help does not, on the page we checked, publish a single pattern for every locker and home-delivery label. Use the number in the retailer or InPost message.
- How long do I have to complain to InPost?
- Check with the courier. A claim deadline was not confirmed from an official page for this service.
Sources checked in November 2026. Courier pages change. Use the links, and tell us if a page is out of date.