How to track with Amazon Logistics

How to track

• If the parcel is an Amazon order, Your Orders is the reliable place to see the carrier and the tracking number. Amazon’s help page says the carrier can differ for each package.
• Amazon’s help page says you can contact the carrier to chase a late delivery, a delivered-but-missing parcel, a safe place or a delivery photo, and that some changes still have to be made by Amazon.

This opens Amazon’s tracking site with the shipment ID in the path. If it does not load the parcel, open Your Orders on Amazon or track.amazon.co.uk and paste the ID.

Number formats

• Amazon Logistics shipment IDs often start with TBA. TBC and TBM are also Amazon shipment prefixes.

Complaints and claims

• For goods bought on Amazon, start in Your Orders with the seller or with Amazon, depending on who sold and dispatched the item. Amazon Logistics does not publish a separate public claim form on the tracking site we checked.

  Amazon help: contact a carrier

Claim time limits

Check with the courier. A deadline was not confirmed from an official page.

Contact details we could confirm

Check with the courier. No phone number or postal address is printed here.

• Claim time limits: check with Amazon or the seller.
• Phone number: check with Amazon. None is printed here.

Common questions

How do I track a Amazon Logistics parcel?

Use the tracking number from your dispatch email, receipt or label on Amazon Logistics's official tracking page: https://track.amazon.co.uk/. This opens Amazon’s tracking site with the shipment ID in the path. If it does not load the parcel, open Your Orders on Amazon or track.amazon.co.uk and paste the ID.

What does a Amazon Logistics tracking number look like?

Amazon Logistics shipment IDs often start with TBA. TBC and TBM are also Amazon shipment prefixes.

How long do I have to complain to Amazon Logistics?

Check with the courier. A claim deadline was not confirmed from an official page for this service.